The best features don’t just work—they get noticed.
You know you’ve nailed #discoverability when people easily find new capabilities based on #precedent and #intuition.

When it comes to digital systems, I’d like mine in bubble wrap.

Just a crash pad for when things go sideways.

A soft landing when the app doesn’t understand my intention.

Is that too much to ask? 🤕

Ever try to save your work and accidentally delete it instead? That’s not a “you” problem. That’s a mapping problem. 🧭

If your software sometimes has your teammates wondering “Did that go through?” — you may have a great opportunity to bring clarity, confidence, and efficiency through solid design.

Continuing on #DesignThinking. When tools don’t guide people, guess what happens?

Hey, let me ask you a question:
Have you ever walked up to a door with a handle, instinctively tried to pull it—only to realize you were supposed to push?