Ever try to save your work and accidentally delete it instead? That’s not a “you” problem. That’s a mapping problem. 🧭

If your software sometimes has your teammates wondering “Did that go through?” — you may have a great opportunity to bring clarity, confidence, and efficiency through solid design.

Continuing on #DesignThinking. When tools don’t guide people, guess what happens?

Hey, let me ask you a question:
Have you ever walked up to a door with a handle, instinctively tried to pull it—only to realize you were supposed to push?