From Done to Delivered: Unlocking the "Back Half" of the Software Lifecycle
Part 2: Based on our look at 40,000 completed software tickets, we've listed a few more areas where we help intrapreneurs create value.
Once the sales and production side of things is humming along, the focus usually shifts to the "back half" of the lifecycle. This is where the work actually gets delivered, billed, and reconciled.
1. Connecting the "Island" Apps
Beyond the CRM, many back-offices use a handful of different tools that don't always talk to each other. We’ve noticed a big need for "sync initiatives"—basically making sure your web portal, your database, and your backend stay in a constant, helpful conversation. 🔗
Real-world examples: #NetSuite, #AWS, #Claris, #FileMaker, #Box, #Ganttic, #DocuSign, #Stripe, #PayPal, #Twilio, #Office365, #SharePoint, #OneDrive, #GoogleWorkspace, #Dropbox, #PowerBI, #Zebra, #Trello, #Jira, #GitHub, #Asana, #Zoom, #MicrosoftTeams
2. Designing for Your Actual Workflow
Some off-the-shelf software expects you to work "their” way, to conform your process and naming conventions to them. By contrast, we’re often called upon to fit the solution your real process.
We design the #DataModel, #UserInterface and procedures to match how your team actually works. And it’s these data + interface changes that often provide the biggest speed boost; that’s where the magic happens! ✨
Real-world examples: customizing "Developmental Checklists" for client-specific rules, adding location-specific line items based on business rules / templates, and refining job entry layouts for faster data input.
3. Solving the Shipping & Manifest Puzzle
Shipping and logistics can get messy fast. We’ve found that moving costs and exemptions to the "manifest level" gives our clients a much clearer picture of their actual margins. 📦
Real-world examples: Moving tax exemptions from the job level to the manifest level, building international shipment switches, and scripting "Ship & Print" logic for logistics teams.
4. Keeping an Eye on Inventory & Materials
If you're in manufacturing or distribution, you need to know what's in the warehouse right now. We help by building tools that verify your materials and inventory are synced across your platforms. 🏭
Real-world examples: Investigating API responses for plate materials to verify accuracy, setting up "no quantity remaining" warnings in web apps, tracking item transaction history, and building templates.
Thank you Judy Chege!
